Delivery and Payment Info

 

We ship orders globally to over 180 countries and we accept the most common payment methods like Paypal and credit cards.

 

Delivery Options

 

Global deliveries have maximum weight limit 30 kg, in Finland 35 kg. An order can include only one Supragarden® system (18 kg) and additional accessories up to 12 kg. For most countries the delivery cost is the same for all shipments up to 30 kg.  This means that for each Supgarden® order,  you get "free delivery" for all the accessorides and plant nutrients on same shipment, up to 12 kg. If you want to order more systems you need to do seperate order for each system.

 

All delivery options and detail costs for your country are displayed after product is selected to shopping Basket and when delivery address is given.

 

The delivery package for Supragarden® system is quite large: 80 cm x 60 cm x 50 cm about 240 liters. We recommend the home delivery, which is possible in most countries.

 

Delivery-eng

Shipments are always with track & trace service. We will send you the tracking ID via email when the delivery process starts.

 

Delivery cost estimation and duration:

 

In EU

the delivery cost is 22 - 69 €. We offer a variety of delivery options and the delivery time is generally 2-6 days from sending.

 

In Finland

the delivery cost for Supragarde system is 22 - 24 €. The large parcel is delivered to the customer address or to one of the pickup points in the 2500 points service network.


Outside EU

delivery cost is 99 - 149 € and delivery time is normally 2-8 days. Parcel comes by the international Express Mail Service - EMS. When sending outside EU the shipment includes International customs documents (CN23) and commercial invoice for local post to do the customs process. This is normally very simple and fast process for reciever.

 

No customs duty is charged in several non-EU countries when the product comes for personal use and the value is not too high. For example, in the United States, no customs should be charged for less than $800 and in Russia less than $1000 value orders.

More information about import custom process in:

 

- US: https://www.cbp.gov/trade/basic-import-export/internet-purchases
- Canada: http://www.cbsa-asfc.gc.ca/import/postal-postale/menu-eng.html
- Japan: http://www.customs.go.jp/english/exp-imp/privatecargo/private.htm#parcel

 

 

Delivery terms are found here

 

Payment Options

 

 

We accept internationlal credit cards and bank payments end even part payments from two international paymens service providers: Paypal and Klarna.

Payment-eng

Details about payment options are shown at shopping basket, Payment -phase.

Shop prices include VAT. 24%.

 

If a buyer is outside of the EU, tax is not charged on shop products, VAT. 0%.

Tax-free price is shown when buyers' land selection is done on shopping basket.